safety protocol update for COVID-19
As of 3/22/2019, Dog Den will remain open as we are exempt from the health department's list of business that are to close due to the COVID-19.
In order to provide a safe environment for our employees and our customers, Dog Den have updated its safety standard to minimize the potential spread of COVID-19.
Disinfecting -
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Disinfecting of Dog Den’s lobby door and common areas after every customer. Surfaces to disinfect will include, but not excluded to:
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Door handles.
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Pens
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Counter tops
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Sofa
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Credit card machine
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Play area viewing window
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Dog Den staff will wear gloves at all times.
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Dog Den staff will disinfect their gloves before and after assisting each customer.
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Dog Den staff will disinfect their gloves before and after assisting each pet including pets in the play area and boarding enclosures..
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Daily store wide disinfecting between 11 AM to 3 PM. The front door maybe locked during this time. If you need to gain entry to Dog Den during that time call us at 714-716-4656.
Social Distancing -
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Sign in/out sheet is located near the front entrance by the TV.
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If your pets run towards the Dog Den staff upon drop off, please let go of the leash so we can remain 6 ft away.
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Number of staff will be kept to a minimum while still providing a safe environment for your pets to be in. Making an appointment for your pet the day before will help in managing the number of staff we have that day.