safety protocol update for COVID-19

As of 3/22/2019, Dog Den will remain open as we are exempt from the health department's list of business that are to close due to the COVID-19. 

In order to provide a safe environment for our employees and our customers, Dog Den have updated its safety standard to minimize the potential spread of COVID-19.

Disinfecting -

  1. Disinfecting of Dog Den’s lobby door and common areas after every customer. Surfaces to disinfect will include, but not excluded to:

    1. Door handles. ​

    2. Pens

    3. Counter tops

    4. Sofa

    5. Credit card machine

    6. Play area viewing window

  2. Dog Den staff will wear gloves at all times. 

  3. Dog Den staff will disinfect their gloves before and after assisting each customer.

  4. Dog Den staff will disinfect their gloves before and after assisting each pet including pets in the play area and boarding enclosures..

  5. Daily store wide disinfecting between 11 AM to 3 PM. The front door maybe locked during this time. If you need to gain entry to Dog Den during that time call us at 714-716-4656.

 

Social Distancing -

  1. Sign in/out sheet is located near the front entrance by the TV.

  2. If your pets run towards the Dog Den staff upon drop off, please let go of the leash  so we can remain 6 ft away.

  3. Number of staff will be kept to a minimum while still providing a safe environment for your pets to be in. Making an appointment for your pet the day before will help in managing the number of staff we have that day.

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